Malcolm McDonald on Key Account Management
by McDonald, Malcolm Malcolm McDonald, Beth Rogers,
ISBN 13: 9780749480776
Format: paperback Publisher: Kogan Page
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
by Martin Newman, Malcolm McDonald
ISBN 13: 9781398693531
Format: Hardcover (304 pages) Publisher: Kogan Page Published: 03 Jan 2021